eCommerce Analyst | Company Name
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eCommerce Analyst

You are an expert in data, analytics, and eCommerce. Data means everything to you – and you have the analytical mind to find it, understand it, and explain it to non-technical minds. You enjoy working in collaboration with other, whether other analytical minds or those who bring other skills to the table. You’re excited by the opportunity to bring your expertise to a passionate and supportive work environment!

Smart, Savvy + Associates has partnered with our client, a national outdoors and activewear brand, in their search for an eCommerce Analyst. Reporting to the eCommerce Operations Manager, this role is key in supporting opportunities for website-driven revenue through identification of data-driven insights and actions. If you’re analytical, understand eCommerce tools, and have a highly collaborative work style, consider applying for this role today!

About the role:

The eCommerce Analyst leads all data-driven work related to the company website and user experience, and also collaborates on web-related projects and programs. Main areas of responsibility include:
 
  • Create a data-driven culture through creating automated dashboards and managing data quality and collection
  • Improve user experience through ongoing data analysis and identification of opportunities
  • Participate as a subject expert in evaluating and measuring website features
  • Define and monitor KPIs related to the company’s website
  • Create reports to compare web results against KPIs and strategic objectives
  • Support A/B and multivariate testing; coordinate tag and tracking snippet implementation
 
About you:
 
  • 3+ years of experience with web analytics and user experience
  • Expert-level user of Google Analytics, and ability to comprehend and process data into key insights and actions
  • Expert-level SQL skills, and ability to extract data to aggregate and summarize
  • Good understanding of various analytic and eCommerce tools such as Cognos, Power BI, Tableau, R, SAS, Google Tag Manager
  • Solid understanding of web operations including merchandising principles; communications; content and mobile best practices and strategies; architecture and navigation
  • Excellent collaboration skills and ability to work in an Agile environment
  • Strong communications skills with the ability to explain complex topics to others in writing and through verbal presentation
 
How you’ll #StandApart:
 
  • Post-secondary education in ecommerce, technology, or computer science
  • Experience with dynamic recommendation engine and personalization tools
  • Experience in web development and/or programming
 
About Smart, Savvy + Associates

Smart, Savvy + Associates are expert providers of recruitment of high-calibre marketing, communications, creative, and sales professionals. Our specialty is strong relationships: we get to know our candidates and we take the time to explore the job requirements, cultural context and business objectives surrounding each hire.
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Screening Process

Wondering where you stand if you're a job seeker? Here's an overview of what you can expect on the job hunting end.

Apply/Register

This seems self-explanatory. You've polished, edited, fabuloused your resume for us, so you've applied to a job or registered through our online portal. Your resume then makes its way to us via email.

Job Match

We are a client-facing business so we’re actively seeking people that fit our client’s requests. If you’re a fit for a role, we’ll reach out via email or phone to chat further about the opportunity with you. If the opportunity aligns with your career trajectory, we’ll continue the discussion from there. If you’re not a fit for a role, we’ll do our best to let you know that so we can keep your job hunt respected and honest.

Online Screening

If we've contacted you with an opportunity that you're interested in pursuing, we'll put you through a screening process called the Online Career Profile. It's an online questionnaire that allows us to get to know you more in-depth: what you've achieved, where you want to go, your views on corporate culture. It takes about an hour to complete, but we promise the investment will be worth the return so we can find you a perfect match.

Interview

We then meet face-to-face with you to flush out your OCP further and get to know you on a personal level. If following this both parties see a great fit for the role in mind, we then introduce you to our client to go through their interview and hiring process.

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