Account Manager | Company Name
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Account Manager

You are an experienced and energetic sales pro who has distinguished themselves through your dedication to prioritizing customer needs and relationships. Your success has come through working with customers as partners, learning their processes and pain points, and delivering solutions that ultimately meet business needs. You’re ready to fast-forward into a role that’s poised for takeoff, to work with a fun team who loves tech and customer service, and to go the distance in the downtown Vancouver startup sector.

Smart, Savvy + Associates is exited to partner with our client, an award-winning Vancouver tech company, in their search for an Account Manager. Reporting to the Director of Customer Success, this role is responsible for business development as well as nurturing of existing client accounts. If you’re energetic, relationship-focused and you excel at sales conversion, consider applying for this opportunity today!

About the role:
 
  • Grow and maintain assigned account portfolio through business development, responding to inquiries and pre-qualified leads – work within expectations of account management processes, while also being genuine in your customer interactions
  • Conduct product demos for qualified sales leads, actively share all available resources with new and existing customers
  • Build customer relationships with listening and understanding, and echo customers’ expressed needs within the organization
  • Provide on-boarding support and customer service to new and existing clients as needed.
  • Work in collaboration with other teams across the organization, including marketing, support, product and leadership
  • Keep sales database updated regularly
 
About you:
 
  • Bachelor’s degree in a related field
  • 3 years’ minimum of previous experience in a software sales role within a tech startup environment (B2B)
  • Ability to thrive in a team-oriented, collaborative environment working closely with a growing team
  • Exceptional verbal and written communication skills to successfully articulate technical terminology
  • Excellent business acumen and technical savviness, with a demonstrated success learning new technology
  • Motivated by individual and team achievement, proven ability to succeed in a team environment and contribute to team success
  • Experience in using data sets to extrapolate key findings and presenting verbal reports to customers in an asset
  • Preferable to be familiar with SaaS products, along with technical background including exposure to API and Portals
 
About Smart, Savvy + Associates Recruitment Professionals
Smart, Savvy + Associates is Canada’s fastest-growing marketing recruitment specialty firm. We are fully focused on helping companies connect with talented, proven marketing, communications and sales professionals to help grow their businesses.
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Screening Process

Wondering where you stand if you're a job seeker? Here's an overview of what you can expect on the job hunting end.

Apply/Register

This seems self-explanatory. You've polished, edited, fabuloused your resume for us, so you've applied to a job or registered through our online portal. Your resume then makes its way to us via email.

Job Match

We are a client-facing business so we’re actively seeking people that fit our client’s requests. If you’re a fit for a role, we’ll reach out via email or phone to chat further about the opportunity with you. If the opportunity aligns with your career trajectory, we’ll continue the discussion from there. If you’re not a fit for a role, we’ll do our best to let you know that so we can keep your job hunt respected and honest.

Online Screening

If we've contacted you with an opportunity that you're interested in pursuing, we'll put you through a screening process called the Online Career Profile. It's an online questionnaire that allows us to get to know you more in-depth: what you've achieved, where you want to go, your views on corporate culture. It takes about an hour to complete, but we promise the investment will be worth the return so we can find you a perfect match.

Interview

We then meet face-to-face with you to flush out your OCP further and get to know you on a personal level. If following this both parties see a great fit for the role in mind, we then introduce you to our client to go through their interview and hiring process.

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